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Our mission is to create the best possible user experience related to all of our products and services.  Your feedback is valuable to us.

Please take a moment to submit your questions, comments and feedback.
 

  Is my court too small?
  How much will it cost?
  Are any other courts in the state funding their software this way?
  Will this software calcualate my funds and surcharges?
  What if the Judge accesses a fine that is not on my fine schedule?
  What if the state adds a new fund or surcharge?
  Will this software send tickets to DPS electronically?
  Is it easy to use?
  How does your support work?
  When can I get started?
   
 Is my court too small?
No.  Whether you process 10 or 10,000 tickets a month, you can use our software.
 
 How much will it cost?
Nothing!  The court and the law abiding citizens will not pay anything.  We simply pass the cost on to the offender.  We do this by adding a small fee to each ticket.  This fee is determined by the number of tickets that you process in your court per month.  And this fee covers installation, support, maintenance and upgrades.  This means that you can get our Court Management System immediately without the need for budgeting.  It only requires approval by your City Council to increase your fine schedule by a nominal amount.
 
 Are any courts in the state funding their software this way?
Yes.  The majority of our customers have chosen to obtain the Court Management System using this pricing plan.  View a list of our clients.
 
 Will this software calculate my funds and surcharges?
Yes.  No matter which funds your court participates in, we can calculate your funds.  Our software is specific to the state of Georgia, and can calculate funds and surcharges for any court in the state with the simple click of a button.
 
 What if the Judge accesses a fine that is not on my fine
 schedule?
This is not an issue.  Just enter into the system whatever amount the Judge assigns to the offender.  When it is time to calculate the funds and surcharges, the software will take the total amount assigned by the Judge and determine how much money needs to be allocated to each fund and surcharge and also determines the base fine.  Even if your Judge assigns a $132.74 judgement, the software would determine what the funds and surcharges should be. 
 
 What if the state adds a new surcharge?
We are in close contact with the GSCCCA and are notified of any new funds and/or surcharges.  CSI will add this fund or surcharge to the software and send an upgrade to you.  We can even send the upgrade to you electronically if you have access to email.
 
 Will this software send tickets to DPS electronically?
Yes.  After each court session, with the click of a button you can create your electronic file to be sent to DPS. 
 
 Is it easy to use?
Yes.  The software is Windows based and is very user friendly.  Ther is Help information for every screen of the system.  Training takes only one day.
 
 How does your support work?
If you have a question, you can call, email, or visit this website for assistance.  Most questions or issues can be resolved over the phone.  We have customers all over the state, so one of our representatives is usually close by.  We recommend that you contact some of our existing customers to inquire of our support.
 
 When can I get started?
Right now!  Simply call us at (678) 583-9700 to schedule an appointment.  To request a call back from one of our account representatives, please provide your name and phone number below.
 
 

  
We Currently Offer the Following Solutions:

Court System Probation Management System Frequently Asked Questions
 

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